Privacy Policy for spawntrek.com
1. Introduction
At spawntrek.com, we are steadfast in our commitment to safeguarding your privacy and protecting your personal data. We adhere to the highest standards of data protection, in line with applicable privacy regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and secure your personal information when you interact with our website and services.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all personal data processed through the website spawntrek.com (“Website”) and associated services. For the purpose of applicable data protection laws, SpawnTrek (referred to in this policy as “we,” “us,” or “our”) is the data controller responsible for determining the means and purposes of personal data processing.
3. Categories of Data We Process
We collect the following categories of information in connection with your use of spawntrek.com:
– Usage Data: Includes information about how you access and use our Website, such as IP address, browser type and version, pages visited, time spent on pages, clickstream data, and referral sources.
– Account Data: Includes personally identifiable information you provide during account registration and maintenance, such as full name, email address, mailing address, and telephone number.
– Profile Data: Includes information gathered through interaction with our services, such as your purchase history, preferences, product interests, and user behavior.
– Communication Data: Includes your interactions with our support services, including the content of inquiries, metadata, response records, and communication history.
– Technical Data: Includes information about the devices you use to access our Website or services, operating system details, and system settings.
– Transaction Data: Includes payment information (excluding full payment card details, which are processed by secure third-party payment providers), order details, delivery address, and transaction history.
– Preference Data: Includes your opt-in preferences for newsletters, promotional content, and notification settings.
4. Legal Bases for Processing
We rely on the following legal bases under GDPR and equivalent provisions under CCPA to process personal data:
– Consent: Where legally required, we seek your explicit consent before collecting or processing certain personal data.
– Contractual Necessity: Where data is required to perform contractual obligations to you, including processing orders and providing services.
– Legal Obligation: Where we are legally required to retain or disclose certain personal data.
– Legitimate Interests: To manage, maintain, and improve our Website, communicate effectively, detect fraud, and secure our systems.
5. Your Rights
You have several rights regarding your personal data:
– Right of Access: You may request confirmation of whether we process your data and obtain a copy of that information.
– Right to Rectification: You may request corrections to any inaccurate or incomplete data we hold.
– Right to Erasure: Under certain conditions, you may request deletion of your personal data.
– Right to Restriction: You may request temporary suspension of processing where accuracy or purpose is contested.
– Right to Data Portability: You may request a portable copy of your data in a commonly used format.
– Right to Object: You may object to processing where it is based on our legitimate interests or involves direct marketing.
To exercise any of these rights, please contact us via [email protected].
6. Security Measures
We implement robust security controls to safeguard your data. These include:
– Encryption of data at rest and in transit
– Role-based access controls and user authentication
– Secure system configurations and vulnerability management
– Regular data backups with disaster recovery procedures
– Staff training and confidentiality obligations
Despite these measures, no method of digital transmission or storage is fully secure. We cannot guarantee absolute security, but we continuously evaluate and update our protections.
7. International Transfers
Your personal data may be transferred and processed in countries outside the European Economic Area (EEA) or your jurisdiction. In such cases, we rely on:
– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions for certain jurisdictions
– Other legally accepted transfer mechanisms
We take steps to ensure that your data receives an equivalent level of protection as required by applicable privacy laws.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Specific timeframes include:
– Account Data: Retained for the lifetime of your account and for up to 6 years after closure.
– Communication Data: Retained for up to 3 years for quality and legal purposes.
– Transaction Data: Retained for 7 years for tax and compliance obligations.
– Usage and Technical Data: Retained for up to 2 years to support analytics and site security.
– Marketing Preference Data: Retained until you withdraw consent or opt out.
9. Cookie Policy
spawntrek.com uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. We classify cookies as:
– Essential Cookies: Required for core functionalities, such as navigation and secure login.
– Functional Cookies: Help to remember your preferences and settings.
– Analytics Cookies: Provide insights into site usage and performance (e.g., tracking page views, bounce rates).
– Performance Cookies: Improve the speed and responsiveness of the Website.
Some cookies may be placed by third-party services integrated into our site.
10. Cookie Management & Compliance
We ensure that cookie usage complies with GDPR and CCPA by:
– Displaying a Cookie Banner requesting consent on your first visit
– Allowing you to accept, reject, or manage individual cookie categories
– Enabling opt-outs as required under CCPA
You can revise cookie settings at any time by accessing our Cookie Preferences tool or adjusting your browser settings.
11. Children’s Privacy
spawntrek.com does not knowingly collect or process personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided information to us, please contact us via [email protected] and we will take appropriate steps to delete such data.
12. Policy Updates and Notifications
We reserve the right to modify this Privacy Policy to reflect changes in legal, regulatory, or operational requirements. Material changes will be communicated via the Website or direct communication where appropriate. You are encouraged to periodically review this policy to remain informed of how we are protecting your data.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We are committed to privacy compliance and transparency. Should you have any queries about how your data is used or wish to exercise your rights, we are here to assist responsibly and swiftly.